Evidence is fragmented
Payments, fulfillment, support, and customer history sit in different systems.
Chargeback recovery for online commerce
Recover more chargeback revenue without rebuilding every case by hand.
Proofcrate gathers the evidence scattered across your payment, order, delivery, and support systems, then helps your team prepare a stronger dispute response.
We will use your email only for Proofcrate early access and product updates.
20% of recovered revenue$0 on losses$250 maximum per win
Dispute caseEvidence ready
Order #48192$642.00
Payment dataTransaction and processor records✓
Order historyWhat was purchased and when✓
Delivery proofTracking and fulfillment events✓
Customer supportMessages and resolution history✓
Response qualityComplete
Built for teams where dispute evidence lives in too many places.
The problem
A valid sale can still become lost revenue.
When a chargeback arrives, the evidence exists. The hard part is finding it, judging whether the case is worth fighting, and turning it into a clear response before the deadline.
Every case steals time
Operators repeat manual searches and formatting work for each dispute.
Outcomes are uncertain
Teams spend effort without knowing whether the recovery justifies the work.
How Proofcrate works
From scattered facts to a response your team can stand behind.
Gather the facts
Bring together the transaction, order, delivery, and customer-service trail for each case.
Assess the case
Organize the record so your team can decide where the evidence is strong enough to proceed.
Prepare the response
Turn the evidence into a concise, reviewable dispute package before the deadline.
Track recovery
Follow the outcome and pay Proofcrate only when recovered funds are won.
Outcome-based pricing
Our fee moves with your recovery.
No annual contract is required for an initial pilot. Start with real disputes, see the workflow, and measure the recovered value.
- No setup fee
- No fee when a dispute is lost
- Maximum fee protects high-value cases
A strong early fit
Proofcrate is being built for operators who already feel this problem.
Recurring chargebacksEvidence in multiple systemsLean disputes or finance teamClear value in recovered revenue
“
Payment approval is not the end of the payment lifecycle. Merchants still need a fair and practical way to defend legitimate revenue after a dispute begins.
CL
Chris LiuFounder, with four years of global payment systems experience at Amazon
Frequently asked
What early customers should know.
Who is Proofcrate for?+
Proofcrate is initially focused on mid-sized online merchants and digital marketplaces that face recurring chargebacks but do not have a large internal disputes team.
Do I pay for cases that lose?+
No. The current pilot model charges 20% only when revenue is successfully recovered, capped at $250 per won case.
What does an initial pilot look like?+
We start with a small set of real disputes or a short evaluation period, review your current evidence workflow, and measure the time and revenue impact before expanding.
Will Proofcrate automatically submit every dispute?+
Not yet. Today, your team reviews each case before submission. Automated submission is coming soon, with case-level controls so only eligible, well-supported disputes are sent.
Early access
Bring one real dispute. See what a better evidence workflow looks like.
We will use your email only for Proofcrate early access and product updates.